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Roberta Gottfried
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Professional Vs. Unprofessional Interpreting

Here are some characteristics of professional interpreting that usually contrast with most of the ad-hoc, unprofessional interpreting that takes place. They demonstrate that the word "professional" describes a completely different and far superior form of interpreting service.

Professional interpreting is

  • done by people of guaranteed fluency in both languages being spoken. This assures that nuances of meaning and context in a conversation will not be missed.
  • done according to a protocol which is insisted-upon by the interpreter. All statements are interpreted without omissions, additions, or editing of any type, and each speaker must pause between phrases and speak directly to the other person (not to the interpreter).
  • confidential: no record of the details of any interpreted conversation goes beyond the walls of the room in which it's carried out.

These qualities starkly contrast with the nature of most ad-hoc interpreting in practice. These are qualities that need to be practiced and understood in order to work. In practice, unprofessional interpreting too often ends up being the opposite of each of them.

Unprofessional interpreting, too often, is

  • done by people with limited fluency, or even downright incompetence, in one or both languages being spoken. Sometimes, to save face, complexities of meaning are glossed over or completely missed. The results of this are described dramatically on the "what happens when there is no interpreter" page.
  • done according to no ordered set of rules or standards. Commonly the two parties end up speaking to the interpreter, not to eachother; they interrupt eachother.
  • not confidential: there is no guarantee that the details of a prvate conversation will remain private. The unprofessional interpreter is not bound by a code of ethics, wheras the professional interpreter is.

For more detail on these points, consult our training courses page, and our intepreting code of ethics page.

 

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